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211US Steering Committee Membership Application

211US Purpose

211US Steering Committee is a select group of 211 leaders that liaisons between the two national leadership organizations (AIRS and UWW) and the field, lifting up the needs and values of the 2-1-1 network (regardless of affiliation). The Committee collaborates with stakeholders, promotes mutual support, and ensures: strategic alignment, continuous system improvement, and the advancement of its mission to assure that 211 is “excellent, everywhere and always.”

2017-2018 Priorities

Now into its eleventh year of service to the national 211 network, the 211US Steering Committee remains focused on encouraging the development of diversified, multi-channel 211 systems that are high quality, dependable, and fully accessible in every state.

In October, 2016, the 211US Steering Committee established the following priorities for calendar years 2017 and 2018.

  1. Engage, collect and share strategic and operational information across the national 211 Network via surveys, regular information sharing forums and through a dedicated AIRS conference track. Lift up best practices and inspiring voices from inside and outside the network.
  2. Collaborate on the development of current and future UWW/National 211 Network Initiatives by actively participating and championing work plans and outcomes, as appropriate. Inform the development of AIRS standards.
  3. Identify evidence-informed strategic objectives/best practices and promote their adoption across the network.

Member Roles and Responsibilities

  • Provide leadership to drive 211US Priorities
  • Participate in monthly teleconference meetings.
  • Participate in semi-annual face-to-face meetings of two-day duration. Expenses are the responsibility of each member.
  • Participate on at least one committee or work group.
  • Provide and/or access subject matter expertise when possible and needed.

Term of Service

  • Members are eligible to serve three two-year terms.
  • Members may fill a vacancy and serve for the remainder of the term and be eligible to serve for two additional two-year terms.


  • A member may resign at any time giving written notice to the Chair of 211US.
  • Members are expected to fulfill the roles and responsibilities of the group and attend meetings.
  • Members who fail to fulfill roles and responsibilities or to participate in less than 50% of teleconferences or either of the annual in-person meetings over the course of a calendar year will be recommended to the executive team for removal from the Steering Committee.

Application Requirements

  1. Fill out short questionnaire below indicating your interest in becoming a member.
  2. Submit a resume and two letters of recommendation using form below.


  • Click here to submit your application, resume and two letters of recommendation by midnight July 31, 2017.
  • All complete applications will be reviewed by the current 211US Steering Committee members.
  • Applicants will be contacted during the month of August 2017.
  • New members will be announced by September 15, 2017.


Questions about membership or the application process? Please feel free to contact Angelo Miccoli at Angelo.Miccoli@uwri.org or Burlie Williams at 211wi-manager@unitedwaywi.org.