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User testing for 211 Childcare Website

Please follow the procedure below and complete the fields as best you can.


  • Please go to the following website: 211 Childcare website concept. (this should open in a new window or tab)


    Task 1: Try to find daycare near your home as well as near a different location like work or school for a 5 year old child. Use at least a 5 mile radius for the search. Look at the results and get to the detailed information for at least one provider. When you are finished, return to this window and complete the three questions below.






  • Task 2: Now try to filter the results based on any criteria. Can you describe this experience and let us know if it was easy? Please note that certain filters may remove all centers from view.When you are finished, return to this window and complete the trest of the questions below.







  • Final Task Please use the area below to share your overall likes and dislikes about the 211 Childcare search engine.